WCAG 2.1 Compliance
ITSCWF is committed to ensuring digital accessibility for all users. This website is designed to be accessible and usable by everyone, including people with disabilities. We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C).
Accessibility Features
This website includes the following accessibility features:
- Semantic HTML: Proper heading hierarchy and landmark regions for screen reader users
- ARIA Labels: Clear labels and descriptions for interactive elements
- Keyboard Navigation: Full keyboard accessibility throughout the site (Tab, Enter, Escape keys)
- Skip Links: Skip to main content link on every page for keyboard users
- Color Contrast: Text and interactive elements meet WCAG AA contrast ratios (4.5:1 for normal text)
- Focus Indicators: Visible focus indicators for keyboard navigation
- Responsive Design: Mobile-friendly design that works on all screen sizes
- Form Accessibility: Properly labeled form fields with error messages
- Image Alt Text: Descriptive alternative text for all meaningful images
- Language Declaration: Clear language markup for screen readers
Screen Reader Support
This website has been tested with the following screen readers:
- NVDA (Windows)
- JAWS (Windows)
- VoiceOver (macOS and iOS)
Keyboard Navigation
All functionality is available via keyboard. Here are the primary keyboard shortcuts:
- Tab - Move to next element
- Shift + Tab - Move to previous element
- Enter - Activate buttons and links
- Escape - Close modals and pop-ups
- Space - Select checkboxes and activate buttons
- Arrow Keys - Navigate within dropdown menus
Known Limitations
While we strive for full accessibility, some features may have limitations:
- Third-party embedded content (videos, maps) may not be fully accessible
- Legacy PDFs may not meet all accessibility standards; contact us for accessible versions
Contact Us
If you experience accessibility issues or have suggestions for improvement, please contact us:
- Email: [email protected]
- Contact Form: Submit an accessibility feedback form
- Response Time: We aim to respond to accessibility reports within 5 business days
Conformance Reports
This website has been evaluated using:
- Automated testing with axe-core
- Manual testing with keyboard-only navigation
- Screen reader testing (NVDA, VoiceOver)
- Color contrast verification
Standards and Regulations
We comply with:
- WCAG 2.1 Level AA
- Americans with Disabilities Act (ADA)
- Accessible Canada Act (AODA) - applicable in Ontario
Last Updated: March 19, 2026